Shipping Agent
Shipping Agent
Shipping Agent helps your team collect orders in one place, confirm shipping details, reduce manual mistakes, and prepare shipment data for CSV export.
DELIGHT is ISO 27001 Certified
1
Receive order by email or phone
2
Confirm customer, product, quantity, and shipping address
4
Double-check before dispatch
Are orders still scattered across emails, phone calls, and manual notes?
Orders arrive in different formats
Warehouse staff struggle to read and confirm details
Shipping address and quantity mistakes happen easily
Double-checking depends on manual communication
CSV preparation takes extra time
One screen from order confirmation to shipping preparation
Email order intake
Capture orders sent to order@test-company.com in one dashboard.
Manual order registration
Register orders received offline through a simple form.
Phone order support
Handle phone orders via DELIGHT Communication Agent.
Order confirmation screen
Review customer, product, quantity, and address in one view.
Shipping preparation screen
Track shipment preparation progress by status.
Double-check workflow
Have another team member confirm before dispatch.
CSV export
Export data for shipping labels, records, or external systems.
User roles
Roles for order staff, warehouse staff, and managers.
Simple workflow
1
Receive order by email or phone
2
Confirm customer, product, quantity, address
4
Double-check before dispatch
Centralize email orders
Orders sent to order@test-company.com can be reviewed from one dashboard. Teams can confirm customer name, product, quantity, shipping address, and notes before shipment.
Product
Organic Tea — 12 pack
Phone
Phone order support
Phone orders can be handled separately through DELIGHT Communication Agent.
Communication Agent usage fees are separate and follow DELIGHT pricing.
— View pricing at app.delight.fit/pricing
Reduce shipping mistakes
Shipping Agent allows one staff member to prepare the shipment and another staff member to confirm it before dispatch. Example statuses:
✓New Order
✓Confirmed
✓Preparing Shipment
✓Waiting for Double Check
✓Ready to Ship
✓Shipped
CSV export for shipment operations
Export order and shipment data as CSV so your team can use it for shipping labels, internal records, or external systems.
Shipping labels
Use CSV data to print labels with your existing tools.
Internal records
Archive shipment history for accounting and audits.
External systems
Feed shipment data into ERP, WMS, or carrier platforms.
Sample columns
order_id, customer, product, qty, address, status
Included in initial setup
✓Order dashboard
✓Email order intake
✓Manual order registration
✓Shipping preparation screen
✓Double-check screen
✓CSV export
✓Basic user roles
Not included in initial setup
✓FAX
✓Shipping carrier API integration
✓Automatic shipping label creation
✓Existing product master data migration
✓Existing customer master data migration
✓Custom ERP integration
Let’s talk about pricing
We’ll tailor a plan based on your scope and workflow needs.
Ready to simplify your shipping workflow?