Blog

Get access to our latest news by signing up for our newsletter.

Fintech

From Verification to Conversation: How eKYC and Phone Bots Streamline Customer Onboarding

In today's fast-paced digital world, customer onboarding and identity verification (eKYC) have become customer support bottlenecks. Lengthy authentication processes frustrate new customers and staf...

Cybersecurity Alerts in Singapore: How AI Phone Agents Can Educate and Protect Customers

📌 OverviewRecent trends in Singapore reveal a sharp increase in AI-driven scams—from deepfake impersonation of executives to AI-powered phishing. With malicious bot traffic reaching 45% of total in...

Secure by Design: Using eKYC and Phone Bots to Protect Customer Data and Build Trust

  Integrating electronic Know Your Customer (eKYC) processes with AI-powered phone bots offers call centers a powerful opportunity to enhance security, reduce fraud risk, and foster customer confid...

financeEventually, Where Is My Safe Deposit?

Eventually, Where Is My Safe Deposit?

In a world where financial security is paramount and trust in institutions is continually tested, one might ask, “Eventually, where is my safe deposit?” For decades, traditional safe deposit boxes ...

FintechSecuring Identity in the Age of Voice Cloning: Strategies for Financial Institutions in Telephone Support

Securing Identity in the Age of Voice Cloning: Strategies for Financial Institutions in Telephone Support

kycIn today’s rapidly evolving digital landscape, technological breakthroughs have given rise to voice cloning and AI-driven telephone bots that can mimic a person’s voice with startling accuracy. ...