AI-native phone infrastructure for service businesses.
DELIGHT was built from operational reality. In 2015, during an international marathon in Hiroshima with over 1,000 participants, phone inquiries overwhelmed the organizing team.
There was no affordable, scalable automation available. Customer communication depended entirely on human availability.
That structural inefficiency became the foundation for DELIGHT.
Founded in Delaware in 2023, DELIGHT builds multilingual AI agents that automate inbound and outbound phone communication.
We replace manual phone workflows with structured, always-on AI execution.
DELIGHT was founded by Hiroyuki Anno , a former international sports event organizer and sports agent with over 20 years of cross-border execution experience.
His background in high-pressure operations shaped DELIGHT’s focus on reliability, discipline, and execution at scale.
Company Name: DELIGHT Global Inc.
Incorporated: Delaware, United States (2023)
Global Operations: Singapore & Japan
Certificate No: IS 737189
The information security management system of our Japan entity is certified under ISO/IEC 27001, demonstrating structured risk management and operational security controls.
Find and Test-Drive a U.S. Leader
DELIGHT is joining the Founder Institute Find and Test-Drive a Co-Founder bootcamp — not because we are looking for a vague “co-founder,” but because we are intentionally building our U.S. leadersh...
DELIGHT Selected as a Japan Innovation Campus 4th-Term Member
We are excited to announce that DELIGHT has been selected as a member of the Japan Innovation Campus (JIC) 4th-term cohort, an initiative led by the Ministry of Economy, Trade and Industry (METI) o...
Accelerating Our Global Expansion Through J-StarX — Starting December 2
We’re excited to announce that we have been officially shortlisted for the J-StarX Local to Global Success Program, operated by JETRO. What is J-StarX Local to Global Success? J-StarX is a global ...
